ABOUT US

WELCOME TO BACKHOUSE INSURANCE BROKERS

With origins to 1935 our original company name was W J Mercer & Company Limited.

The business reformed when acquired by Steve Backhouse, who took the business from strength to strength during the 1960’s and early 1970’s. Since that time, the company has remained family owned and independent.

Throughout our history our core values remain unchanged. We seek to act with utmost professionalism in the primary interest of our clients.

With continual improvement and innovation, we seek real values for both our staff and more importantly our clients, and we remain a market leader in our field.

INDEPENDENT

We are one of the very few remaining independent brokers in the UK – We are NOT:

  • Owned by an Insurer
  • Owned by a consolidator

What are the benefits of being independent?

Selection of an appropriate Insurer is decided upon in each individual instance as being appropriate to you; we don’t work to a panel.
We deal directly with Insurers to negotiate tailored covers and best claims settlements.

Immediacy of decisions and ability to change our service as circumstances dictate for the client.
New Insurers seek to actively engage our team as no contractual account commitments are made to existing suppliers.
We are in charge of our own destiny and regard independence as a unique differential.

FINANCIAL CONDUCT AUTHORITY

Backhouse Insurance Brokers Limited are authorised and regulated by the Financial Conduct Authority – 307658

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CLAIMS HANDLING

We deal with all claims urgently and expeditiously.

QUALITY ASSURANCE PROCEDURES

We are proud of the service and quality we provide and look to ensure it is maintained, both management and independent file reviews are undertaken on a regular basis. 

RISK MANAGEMENT

We comment and provide guidance on Health & Safety procedures, integrating any formal plan with the Insurers.

CORE VALUES AND MISSION

We endeavour to exceed expectations.

We never forget that when you select Backhouse you are placing your trust and care in our company and team.

For more information please contact 01282 677776.