I would like to take this opportunity to thank you for the very professional and speedy manner in which you dealt with my recent claim. From notifying you of the damage to my Colnago carbon fibre bike to receiving the cheque, you and your team dealt with this in a manner which could not have been bettered. Having been a customer of Backhouse insurance for many years, it just goes to show that in the unfortunate event of a claim arising, it is much better to leave everything in your more than capable hands. The claim was agreed and a decision was made by the insurers within a matter of days without the need to fill in a claims form. Once again, a big thanks to all at Backhouse Insurance.

Phil Wrigley


Backhouse became one of our panel  brokers we sought advice on renewal of block insurance policies in 2009 having been recommended by one of our freeholders.  Their renewal and rebroking systems are excellent, comprehensive and very user friendly. This is most helpful when the end user and decision maker is a director of a block and not necessarily versed in the insurance minutia.

We rapidly discovered that Backhouse also take a very proactive role in claims management and process this in house where feasible unlike many brokers who push claimants to the Insurers claim line.  Our clients genuinely feel that the Backhouse team are on side and keen to support and assist them when making claims. We find this most refreshing and instantly removes most of the stress from a claims situation.

Eamon McCourt, Warmans


Backhouse Insurance Brokers have acted for AMS Neve’s business for over thirty years. In all that time, we have never been other than totally happy with their service, attention and expertise.  A great and close-knit team of people to work with.

Mark Crabtree, Managing Director, AMS Neve Limited


Since taking over our account, Backhouse have done everything that they promised they would when they were trying to win the work. They meet with me once a month to review all our insurances and, as they become more acquainted with our business, bring to our attention items that they believe would be appropriate to our current or future needs. As part of this process they have produced a comprehensive, though easy to understand, schedule of all our cover which they update prior to each meeting. This doesn't seem much, in fact it isn't; but in my 30 years of dealing with insurance brokers this has never been done so efficiently, or consistently, as it has by Backhouse.

Simply put, they are the best brokers I have ever come across!

Graham Pilkington, Director, Cavitech Solutions


We have since 2008 used Backhouse to place all our insurance risks, their unique approach to our tender process was one of the major factors behind placing our trust in Backhouse. They took the trouble to research our business carefully and brought to our attention areas of cover that had never been considered before.

We find Backhouse both conscientious, professional and great value for money delivering a first class claims service.

Paul Reyner, Fagan and Whalley

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An investigation found an explosion resulted from a screw connection to an autoclave locking ring which secured a door to a machine.


New UK Legislation enabling the HSE to charge a Fee for Intervention (FFI)

What is FFI? 

Increased squatters risk in commercial properties
From 1st September squatting in residential buildings in England and Wales became a criminal offence


At present we are all seeing many articles and commentaries in the press and TV regarding the price of gold, silver and diamonds on a seemingly upward trend in cost.This is very true as you can see from the attached graph showing gold and silver over a two year period.


The cost of heating oil has increased significantly recently, resulting in more thefts of oil from both domestic and commercial properties.

The first indication that a theft has taken place is often when the heating stops working.


Rate reductions are still possible for clients for property and liability insurance.  Abundant capacity and competition between Insurers are preventing increases, other than where there has been poor claims experience on individual accounts or within specific sectors.


The first Corporate Manslaughter Prosecution has been successful in the United Kingdom.

It is more important than ever to ensure that your Managers, Directors, Officers as well as the Company have cover in place to protect them.


From 2011 if your vehicle is not registered on the MID and has not been declared as 'Off-Road' you will receive a letter warning you that you could face a fine, prosecution as well as your vehicle being clamped, seized or ultimately destroyed.


With effect from 1st April 2011 the Employers' liability Tracing Office (ELTO) will be introduced.

The purpose of the ELTO is to assist the insurance industry in meeting its obligations to help those who have suffered injury or disease in the workplace identify the relevant insurer quickly and efficiently.

We have since 2008 used Backhouse to place all our insurance risks, their unique approach to our tender process was one of the major factors behind placing out trust in Backhouse. They took the trouble to research our business carefully and brought to our attention areas of cover that had never been considered before.

Paul Reyner, Fagan and Whalley