About Backhouse

With origins to 1935 our original company name was W J Mercer & Company Limited.

The business reformed when acquired by Steve Backhouse, who took the business from strength to strength during the 1960's and early 1970's. On his tragic and untimely death in 1974 the company has remained family owned under the chairmanship of Shirley Backhouse.

Throughout our history our core values remain unchanged. We seek to act with utmost professionalism in the primary interest of our clients.

With continual improvement and innovation, we seek real values for both our staff and more importantly our clients, and we remain a market leader in our field.


We are one of the very few remaining independent brokers in the UK - We are NOT:

  • Owned by an Insurer

  • Part of a network

  • Owned by a consolidator

What are the benefits of being independent?

  • Our commission/fee costs are kept to a minimum.

  • Selection of an appropriate Insurer is decided upon in each individual instance as being appropriate to you; we don't work to a panel.

  • We deal directly with the Insurers and the underwriting/management teams to obtain maximum discounts/improved covers and beneficial claims payments.

  • Immediacy of decisions and ability to change our service as circumstances dictate for the client.

  • New Insurers seek to actively engage our team as no contractual account commitments are made to existing suppliers.

Overall we are in charge of our own destiny and seek independence as a unique differential.


Backhouse Insurance Brokers Limited are authorised and regulated by the Financial Conduct Authority.


A hallmark of excellence in 2007 the insurance broking sector entered a new era of professionalism, with the Chartered Insurance Institute awarding "Chartered Status" to firms demonstrating excellence in their field.

The pinnacle of achievement is the award of "Chartered Insurance Broker".

Backhouse have responded to the challenges of a dynamic market, raising standards of knowledge, capability and ethical practice and gaining the Status, which acknowledges that the advice given by Backhouse is:

  • Of the highest quality.

  • Based solely on the researched needs of customers.

  • Provided by someone not exceeding their level of competency.


To us it is not a matter of simply sending you a claim form, we deal with urgency and speed, prioritising as you need and with action plan and agreement.


We are proud of the service and quality we provide and look to ensure it is maintained, both management and independent file reviews are undertaken weekly and monthly.


With NEBOSH qualified staff, we are able to comment on and recommend Health & Safety procedure, integrating any formal plan with the Insurer which results in contribution of cost or discount in rate.


Our mission statement has been and always will be to put our clients first, from negotiating the most competitive rate with the widest cover possible, to dealing directly with claims and any other issues that have an insurance related issue.

We endeavor to exceed expectations.

We never forget that when you select Backhouse you are placing your trust and care in our company and team.

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Yesterday 11:21 pm (5 hours ago)
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Barrick Gold's purchase of Randgold Resources will create a company worth about $18bn.
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The energy company says initial tests off Shetland indicated there could be one trillion cubic feet of gas which could be extracted.
Yesterday 9:05 am (19 hours ago)
Casino says it has rejected a bid approach from Carrefour, which denies any kind of approach.
Yesterday 10:00 am (18 hours ago)
The criticism from Beijing come hours after a new round of US tariffs on Chinese goods kicked in.
Yesterday 1:00 pm (15 hours ago)
John McDonnell announces mass share ownership scheme and sets out plan to nationalise water industry.
Sunday, September 23rd, 4:13 pm
The level of bogus claims is enormous and the government is complicit, the bank's chairman says.
Sunday, September 23rd, 3:01 pm
The manufacturer eyes a "diesel-free" future after its parent company cheated emissions tests.
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Yesterday, 12:19 am
Sikkim's been declared India's first fully organic state, so will this revolution boost farming?
Sunday, September 23rd, 10:15 am
India has launched its new flagship health insurance scheme, dubbed "Modicare".
Friday, September 21st, 12:51 am
The BBC's Aaron Heslehurst explains how the fridge became a million dollar idea.
Friday, September 21st, 12:25 am
Uber Eats drivers are staging protests over changes to their payment structure, claiming rates for every delivery had been reduced without agreement.
Thursday, September 20th, 2:03 pm
How does the GoPro Hero 7 compare to last year's model - and can it turn the company around?
Friday, September 21st, 12:04 am
From Belgium to Swindon in under eight hours, the journey of an alloy wheel.
Yesterday 10:12 am (18 hours ago)
Cody Wilson has been released from prison in Houston after being charged with the sexual assault of an under-age girl.
Friday, September 21st, 9:48 pm
The "giant vampire squid" will target the UK savings market next week - but will it be a damp squib?
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Refilwe Ledwaba is South Africa’s first black female helicopter pilot and wants other women to follow her.
Yesterday, 12:23 am
Shared ownership, Help to Buy, and the Starter Home scheme can be confusing. Are they the answer for buying a first home?
Yesterday, 12:24 am
When Kiran Mazumdar-Shaw couldn't get a job as a brewer because she was a woman, she set up a drugs business that is now worth $5.6bn.
Sunday, September 23rd, 12:47 am
Plans to play top flight competitive Spanish games in North America are only part of a plan for worldwide growth.
Sunday, September 23rd, 1:09 am
The extraordinary life of Sir Thomas Lipton: rags-to-riches tycoon, self-publicist, philanthropist and sportsman.
Saturday, September 22nd, 12:49 am
What could Venezuela's government learn from these five historic cases of hyperinflation?
Thursday, September 20th, 10:56 pm
China's Beidou is being used in everything from ploughing to precision missiles, but can it go global?
Thursday, September 20th, 12:51 am
Companies in the US state of Wisconsin show how President Trump's trade war with China is continuing to hurt.
Thursday, September 20th, 12:10 am
Sheep farmers fear a no-deal Brexit could have a "devastating" impact on rural market towns.
Wednesday, September 19th, 12:24 am
Jacquie Davis, the UK's first female bodyguard, talks about hostage rescues and undercover surveillance.
Thursday, September 20th, 12:54 am
With 5G, experts say we could enjoy virtual reality in HD on our mobiles and even project holographics.
Wednesday, September 19th, 12:25 am
How likely is it that we will see mobile phones that use self-healing materials any time soon?


An investigation found an explosion resulted from a screw connection to an autoclave locking ring which secured a door to a machine.


New UK Legislation enabling the HSE to charge a Fee for Intervention (FFI)

What is FFI? 

Increased squatters risk in commercial properties
From 1st September squatting in residential buildings in England and Wales became a criminal offence


At present we are all seeing many articles and commentaries in the press and TV regarding the price of gold, silver and diamonds on a seemingly upward trend in cost.This is very true as you can see from the attached graph showing gold and silver over a two year period.


The cost of heating oil has increased significantly recently, resulting in more thefts of oil from both domestic and commercial properties.

The first indication that a theft has taken place is often when the heating stops working.


Rate reductions are still possible for clients for property and liability insurance.  Abundant capacity and competition between Insurers are preventing increases, other than where there has been poor claims experience on individual accounts or within specific sectors.


The first Corporate Manslaughter Prosecution has been successful in the United Kingdom.

It is more important than ever to ensure that your Managers, Directors, Officers as well as the Company have cover in place to protect them.


From 2011 if your vehicle is not registered on the MID and has not been declared as 'Off-Road' you will receive a letter warning you that you could face a fine, prosecution as well as your vehicle being clamped, seized or ultimately destroyed.


With effect from 1st April 2011 the Employers' liability Tracing Office (ELTO) will be introduced.

The purpose of the ELTO is to assist the insurance industry in meeting its obligations to help those who have suffered injury or disease in the workplace identify the relevant insurer quickly and efficiently.

We have since 2008 used Backhouse to place all our insurance risks, their unique approach to our tender process was one of the major factors behind placing out trust in Backhouse. They took the trouble to research our business carefully and brought to our attention areas of cover that had never been considered before.

Paul Reyner, Fagan and Whalley