About Backhouse

With origins to 1935 our original company name was W J Mercer & Company Limited.

The business reformed when acquired by Steve Backhouse, who took the business from strength to strength during the 1960's and early 1970's. On his tragic and untimely death in 1974 the company has remained family owned under the chairmanship of Shirley Backhouse.

Throughout our history our core values remain unchanged. We seek to act with utmost professionalism in the primary interest of our clients.

With continual improvement and innovation, we seek real values for both our staff and more importantly our clients, and we remain a market leader in our field.


We are one of the very few remaining independent brokers in the UK - We are NOT:

  • Owned by an Insurer

  • Part of a network

  • Owned by a consolidator

What are the benefits of being independent?

  • Our commission/fee costs are kept to a minimum.

  • Selection of an appropriate Insurer is decided upon in each individual instance as being appropriate to you; we don't work to a panel.

  • We deal directly with the Insurers and the underwriting/management teams to obtain maximum discounts/improved covers and beneficial claims payments.

  • Immediacy of decisions and ability to change our service as circumstances dictate for the client.

  • New Insurers seek to actively engage our team as no contractual account commitments are made to existing suppliers.

Overall we are in charge of our own destiny and seek independence as a unique differential.


Backhouse Insurance Brokers Limited are authorised and regulated by the Financial Conduct Authority.


A hallmark of excellence in 2007 the insurance broking sector entered a new era of professionalism, with the Chartered Insurance Institute awarding "Chartered Status" to firms demonstrating excellence in their field.

The pinnacle of achievement is the award of "Chartered Insurance Broker".

Backhouse have responded to the challenges of a dynamic market, raising standards of knowledge, capability and ethical practice and gaining the Status, which acknowledges that the advice given by Backhouse is:

  • Of the highest quality.

  • Based solely on the researched needs of customers.

  • Provided by someone not exceeding their level of competency.


To us it is not a matter of simply sending you a claim form, we deal with urgency and speed, prioritising as you need and with action plan and agreement.


We are proud of the service and quality we provide and look to ensure it is maintained, both management and independent file reviews are undertaken weekly and monthly.


With NEBOSH qualified staff, we are able to comment on and recommend Health & Safety procedure, integrating any formal plan with the Insurer which results in contribution of cost or discount in rate.


Our mission statement has been and always will be to put our clients first, from negotiating the most competitive rate with the widest cover possible, to dealing directly with claims and any other issues that have an insurance related issue.

We endeavor to exceed expectations.

We never forget that when you select Backhouse you are placing your trust and care in our company and team.

12:02 am (2 hours ago)
Sales of homes for more than £1m have hit a new high. See how many were sold near you in the last decade.
Yesterday 11:59 pm (2 hours ago)
Tough new data protection laws come into effect on Friday, but many firms say they are not ready.
Yesterday 9:37 pm (5 hours ago)
The online streaming giant temporarily becomes the world's most valuable media company before falling back.
Yesterday 3:16 pm (11 hours ago)
The average UK household income, after taxes and benefits are accounted for, is £19,432 per person.
Yesterday 6:47 pm (8 hours ago)
Investors reject proposal pressing the firm to review its use of plastic straws on environmental grounds.
Yesterday 9:44 pm (5 hours ago)
A senior EU official describes the UK's negotiating position as a "fantasy", after talks in Brussels.
Yesterday 11:13 am (15 hours ago)
Despite a rebound last month, consumer spending is expected to remain "lacklustre" this year.
Yesterday 8:58 am (17 hours ago)
Freezing conditions earlier this year results in a 9% fall in sales at Kingfisher's DIY chain.
Yesterday 8:27 am (18 hours ago)
Test your knowledge of how the EU's data protection law could affect you.
Yesterday 5:00 pm (9 hours ago)
An investor claims the world's largest luggage maker is using questionable accounting practices.
Yesterday 4:44 pm (10 hours ago)
One of the custom plans could cost up to £20bn a year, says HMRC.
Yesterday 11:48 am (15 hours ago)
The move comes as Germany's biggest lender attempts to return to profitability.
Yesterday 2:06 pm (12 hours ago)
EU residents are being blocked from several services and in some cases having their accounts wiped.
Yesterday 3:52 pm (11 hours ago)
The Brexit select committee criticises the lack of agreement on trade arrangements.
Yesterday, 1:33 am
The US cable TV giant considers a takeover offer, setting up a potential bidding war with Disney.
Yesterday 4:36 am (22 hours ago)
The investigation will see if vehicle imports threaten national security, which could lead to tariffs.
Yesterday, 1:03 am
The creams work much less well after they have been worn in the sea, warns consumer group Which?.
Wednesday, 5:48 pm
The technology-based system could cost more than the UK contributes as an EU member, MPs are told.
12:44 am (an hour ago)
Strawberry producers say they can't find enough humans to pick their fruit, so are robots the answer?
12:58 am (an hour ago)
The BBC's Aaron Heslehurst explains how the light bulb became a million dollar idea.
Yesterday 7:01 pm (7 hours ago)
Britain may be denied full access to the EU's Galileo satellite navigation system on security grounds after Brexit.
Wednesday, 1:38 pm
The chief executive of Marks and Spencer says the company's culture has been too "inward looking" and "corporate".
Tuesday, 12:02 am
Corrine Mensah was recently crowned Ms Curvaceous UK 2018.
Monday, 8:09 am
Liv Garfield, winner of the Businesswoman of the Year award, shares her CEO Secrets.
Friday, May 18th, 11:09 am
The BBC's Aaron Heslehurst tells us how the video game became a million dollar idea.
Friday, May 18th, 12:07 pm
Errol April is a soldier-turned-apple farmer who believes in redistributing land in South Africa.
Yesterday 10:39 am (16 hours ago)
Vertical Ulster Bank £5 and £10 notes will come into circulation next year.
Yesterday 7:01 am (19 hours ago)
China is increasingly going after companies that don't abide by its territorial claims.
12:43 am (an hour ago)
The couple whose "bhungroo" invention is protecting thousands of farmers from drought and monsoon floods.
12:44 am (an hour ago)
Strawberry producers say labour shortages are driving them to find robotic fruit pickers instead.
Yesterday, 12:44 am
As the UK hopes to secure trade deals around the world post-Brexit, New Zealand remembers how it was cast adrift when Britain joined the EEC.
Yesterday 2:13 pm (12 hours ago)
After years of growth, the UK's challenger banks are fighting hard to survive in a tough new market.
Wednesday, 12:50 am
The United Nations is launching a global poll to find what young people think of policies affecting their lives.
Tuesday, 10:07 pm
If you are fed up of "stay on our mailing list" emails, spare a thought for those having to send them.
Tuesday, 4:36 pm
The president prides himself on his deal-making, but the Chinese are claiming the upper hand.
Tuesday, 12:05 am
Drivers may be confusing autonomous cars with driver assistance technology, with sometimes fatal consequences.
Monday, 12:16 am
The language classes multi-millionaire who started out in business doing telesales via a public phone at an airport.
Monday, 12:19 am
Washington is worried about Chinese investors. Is the rest of America?
Friday, May 18th, 12:22 am
New apps are bringing a greater range of services and features to the vital flows of money to families around the world
Friday, May 18th, 12:14 am
A high-tech solution being tested in Iceland gets rid of waste carbon dioxide by pumping it 1,000m underground.
Thursday, May 17th, 12:00 am
Worried Texan businesses call on Trump not to walk away from the free trade agreement between the US, Mexico and Canada.
Wednesday, May 16th, 12:09 am
Farc guerillas have returned home, but they are often illiterate and unemployed and in urgent need of new skills for jobs.
Tuesday, May 15th, 12:12 am
Dockless bike tech has massively boosted bike-sharing. Is it the future of two-wheeled transport?
Monday, May 14th, 12:10 am
How one couple overcame arson threats to build a restaurant business.


An investigation found an explosion resulted from a screw connection to an autoclave locking ring which secured a door to a machine.


New UK Legislation enabling the HSE to charge a Fee for Intervention (FFI)

What is FFI? 

Increased squatters risk in commercial properties
From 1st September squatting in residential buildings in England and Wales became a criminal offence


At present we are all seeing many articles and commentaries in the press and TV regarding the price of gold, silver and diamonds on a seemingly upward trend in cost.This is very true as you can see from the attached graph showing gold and silver over a two year period.


The cost of heating oil has increased significantly recently, resulting in more thefts of oil from both domestic and commercial properties.

The first indication that a theft has taken place is often when the heating stops working.


Rate reductions are still possible for clients for property and liability insurance.  Abundant capacity and competition between Insurers are preventing increases, other than where there has been poor claims experience on individual accounts or within specific sectors.


The first Corporate Manslaughter Prosecution has been successful in the United Kingdom.

It is more important than ever to ensure that your Managers, Directors, Officers as well as the Company have cover in place to protect them.


From 2011 if your vehicle is not registered on the MID and has not been declared as 'Off-Road' you will receive a letter warning you that you could face a fine, prosecution as well as your vehicle being clamped, seized or ultimately destroyed.


With effect from 1st April 2011 the Employers' liability Tracing Office (ELTO) will be introduced.

The purpose of the ELTO is to assist the insurance industry in meeting its obligations to help those who have suffered injury or disease in the workplace identify the relevant insurer quickly and efficiently.

We have since 2008 used Backhouse to place all our insurance risks, their unique approach to our tender process was one of the major factors behind placing out trust in Backhouse. They took the trouble to research our business carefully and brought to our attention areas of cover that had never been considered before.

Paul Reyner, Fagan and Whalley